Assessor Resource

BSBPMG513
Manage project quality

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to manage quality within projects. It involves determining quality requirements, implementing quality control and assurance processes, and using review and evaluation to make quality improvements in current and future projects.

It applies to individuals responsible for managing and leading a project in an organisation, business, or as a consultant.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine quality requirements

1.1 Determine quality objectives and standards with input from stakeholders

1.2 Document, in a quality management plan, quality metrics for the project and product output

1.3 Select established quality management methods, techniques and tools to resolve quality issues

1.4 Distribute, discuss and support quality requirements with project team and stakeholders

1.5 Include agreed quality requirements in the project management plan, and implement as basis for performance measurement

2. Implement quality processes

2.1 Undertake quality assurance audit of project processes for compliance with agreed plans

2.2 Assess quality control of project and product output according to agreed quality specifications

2.3 Identify causes of variance to quality metrics and undertake remedial action

2.4 Maintain a quality management system to enable accurate and timely recording of quality audit data

3. Implement project quality improvements

3.1 Review processes and implement agreed changes continually throughout the project life cycle to ensure continuous quality improvement

3.2 Review project outcomes against performance requirements to determine the effectiveness of quality-management processes and procedures

3.3 Identify and document lessons learned and recommendedimprovements

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine quality requirements

1.1 Determine quality objectives and standards with input from stakeholders

1.2 Document, in a quality management plan, quality metrics for the project and product output

1.3 Select established quality management methods, techniques and tools to resolve quality issues

1.4 Distribute, discuss and support quality requirements with project team and stakeholders

1.5 Include agreed quality requirements in the project management plan, and implement as basis for performance measurement

2. Implement quality processes

2.1 Undertake quality assurance audit of project processes for compliance with agreed plans

2.2 Assess quality control of project and product output according to agreed quality specifications

2.3 Identify causes of variance to quality metrics and undertake remedial action

2.4 Maintain a quality management system to enable accurate and timely recording of quality audit data

3. Implement project quality improvements

3.1 Review processes and implement agreed changes continually throughout the project life cycle to ensure continuous quality improvement

3.2 Review project outcomes against performance requirements to determine the effectiveness of quality-management processes and procedures

3.3 Identify and document lessons learned and recommendedimprovements

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine quality objectives and standards with input from stakeholders 
Document, in a quality management plan, quality metrics for the project and product output 
Select established quality management methods, techniques and tools to resolve quality issues 
Distribute, discuss and support quality requirements with project team and stakeholders 
Include agreed quality requirements in the project management plan, and implement as basis for performance measurement 
Undertake quality assurance audit of project processes for compliance with agreed plans 
Assess quality control of project and product output according to agreed quality specifications 
Identify causes of variance to quality metrics and undertake remedial action 
Maintain a quality management system to enable accurate and timely recording of quality audit data 
Review processes and implement agreed changes continually throughout the project life cycle to ensure continuous quality improvement 
Review project outcomes against performance requirements to determine the effectiveness of quality-management processes and procedures 
Identify and document lessons learned and recommendedimprovements 

Forms

Assessment Cover Sheet

BSBPMG513 - Manage project quality
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBPMG513 - Manage project quality

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: